Arbor & Lane is an online furniture destination focused on thoughtfully found pieces for modern homes. Our collection brings together practical designs, warm materials, and clean silhouettes intended to make everyday spaces feel more considered.
Because we operate online, we can offer a wider range of furniture without the overhead associated with traditional showrooms.
Our collection includes furniture for entryways, living rooms, bedrooms, and dining spaces. You’ll find pieces such as console tables, shoe storage, coffee tables, media consoles, nightstands, dressers, dining tables, and dining chairs.
We favor versatile designs that work across contemporary, minimalist, Scandinavian-inspired, and modern organic interiors.
You can reach us through our Contact Us page. When contacting us about an existing purchase, please include your order number so we can assist you more efficiently.
Orders cannot be changed or cancelled after they have been placed. We begin preparing orders shortly after confirmation, so please review the product, color, dimensions, delivery address, and quantity carefully before completing checkout.
Yes. An order-confirmation email will be sent to the email address used at checkout. If you do not see it, check your spam or promotions folder before contacting us.
Most orders require 1–3 business days for processing. Shipping confirmation is sent only after the carrier has received the shipment and tracking information becomes available.
During periods of high demand, processing may occasionally take longer.
We currently deliver within the 48 contiguous United States. We do not presently ship to Alaska, Hawaii, U.S. territories, PO boxes, APO/FPO addresses, or international destinations.
Yes. Standard shipping is free for eligible orders delivered within our service area.
Most orders are processed within 1–2 business days and are expected to arrive within approximately 1–2 weeks.
Delivery times are estimates rather than guarantees. The actual timeline may vary depending on the product, destination, carrier availability, weather, and other circumstances outside our control.
Orders are delivered using standard delivery service. Unless expressly stated otherwise on the product page, delivery does not include assembly, installation, room-of-choice placement, or removal of packaging or old furniture.
Yes. An order containing multiple products—or a single product packaged in multiple cartons—may arrive separately. Each shipment may have its own tracking number and delivery date.
If only part of your order arrives, check your shipping emails before reporting an item as missing.
Tracking may temporarily pause while a package moves between carrier facilities or awaits its next scan. Updates can also be affected by weekends, weather, regional delays, or oversized-item handling.
Please allow additional time if the package is still within its estimated delivery window. If it is overdue and has shown no movement for several days, contact us with your order number.
Inspect the outer packaging when the order arrives. If you notice significant damage, photograph the unopened package before moving or opening it. Keep all cartons, inserts, labels, and packaging until you have inspected every component.
Please contact us within 7 calendar days of delivery. Include:
Do not discard the product or its original packaging while your claim is being reviewed. Depending on the circumstances, the resolution may involve a replacement part, exchange, replacement product, or refund.
Contact us within 7 calendar days of delivery and send photographs of the item, packaging, and shipping label. We will review the order and help arrange an appropriate resolution.
First, check every section of the packaging, including the underside of the furniture and any compartments marked for hardware. Some components may be secured inside drawers or concealed beneath the piece.
If something is still missing, contact us with your order number, the relevant instruction-manual reference, and photographs of everything received.
We do not accept change-of-mind returns. This includes situations where the item no longer suits your preferences, does not fit the intended space, or was ordered in the wrong size, color, or quantity.
Please review all measurements and product information carefully before purchasing.
Once a refund has been approved and all required steps have been completed, it will generally be initiated within 7–10 business days.
After the refund is issued, your bank or card provider may require additional time to post the funds to your account.
Standard shipping is offered free of charge. Any additional, upgraded, redelivery, return-shipping, or other service charges are generally non-refundable unless the issue resulted from an error on our part.
Assembly requirements vary between products. Some pieces may require only basic steps, such as attaching legs or handles, while others may require more involved assembly.
Check the individual product page before ordering. When assembly is required, instructions and the necessary product-specific hardware should be included.
No. Assembly and installation are not included with standard delivery unless a product page expressly states otherwise.
Materials differ from one design to another and may include solid wood, engineered wood, wood veneers, metal, glass, stone-look surfaces, fabric, or other furniture-grade materials.
Refer to the Materials and Details sections of the individual product page for information about a particular piece.
We make every effort to represent products accurately. However, color and texture may appear slightly different because of screen settings, room lighting, photography, and natural variation between materials.
Wood grain, knots, veining, texture, and tonal variation are not always defects; they may be natural characteristics of the material or finish.
Measure the intended space as well as every doorway, hallway, staircase, elevator, and corner the item must pass through.
Compare those measurements with the complete product dimensions—not only the width shown in the product title. Allow additional clearance for doors, drawers, chairs, walking space, and assembly.
